Shipping policy
Shipping Policy
At Nova Printed, we take pride in ensuring that every order is produced, packaged, and delivered with care. Our goal is to provide a smooth and reliable shipping experience from start to finish. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after your design and order details have been confirmed.
Please note that processing time may vary slightly depending on the volume of orders and the level of customization required.
Shipping Time
Once your order has been completed, it will be shipped within 24 hours.
Delivery times depend on the shipping method selected at checkout and your delivery location. Estimated shipping times will be provided during checkout.
Shipping Methods
We partner with trusted courier services to ensure your order arrives safely and on time.
Once your package has shipped, you will receive a tracking number via email so you can monitor your delivery status.
Shipping Rates
Shipping costs are calculated at checkout based on package size, weight, and destination.
The total shipping charge will be displayed before completing your order.
For bulk or wholesale orders, please contact us directly at novaprintedd@gmail.com to discuss customized shipping arrangements and rates.
Shipping Address
Please ensure that your shipping address is entered accurately when placing your order.
Nova Printed is not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
Damaged or Lost Orders
We take every precaution to ensure your order arrives in perfect condition.
If your order arrives damaged or is lost in transit, please contact us immediately at novaprintedd@gmail.com.
Provide your order number and photos (if applicable), and our team will work with you to resolve the issue promptly.
If your purchase didn’t meet your expectations or you’ve received a damaged item, please visit our Returns & Support Page for assistance.
Our support team will guide you through the return or replacement process.
Policy Updates
Our shipping policy may be updated periodically to reflect changes in operations or courier services.
Any updates will be posted on this page. Please review this policy before placing a new order.
Contact Us
For any questions or special shipping requests, please reach out to us at:
📧 novaprintedd@gmail.com